Frequently Asked Questions

Everything you need to know about Chatter3. Can't find your answer?

Try it free

General

What is Chatter3?

Chatter3 is a free platform for practicing English conversation through 1-on-1 video calls with real people worldwide. No subscription required.

Is Chatter3 really free?

Yes! Chatter3 is completely free. You earn reward points by practicing and can use them for premium features, but the core video calling is always free.

How does Chatter3 work?

Sign up, complete your profile, and click 'Find Partner' to be matched with another English learner for a 1-on-1 video call. Sessions last 5 minutes by default.

Who can use Chatter3?

Anyone who wants to practice English conversation! We welcome all levels — beginner, intermediate, and advanced. You must be 13+ years old.

Practice

What if I'm a complete beginner?

No problem! Many of our users are beginners. The matching system pairs you with compatible partners, and conversation starters help you get going.

How long are practice sessions?

Default sessions are 5 minutes, but you can adjust the duration in settings (1-30 minutes). Longer sessions give more practice time.

What if my partner doesn't speak my language?

Chatter3 is for English practice! Both partners are there to speak English. You might have different native languages, which makes it even more interesting.

Can I choose who I practice with?

The matching algorithm considers your level, native language, and country. You can't pick a specific person, but you can skip to the next match if needed.

Learning Features

How do daily goals work?

Set a daily practice goal (e.g., 15 minutes) in your profile. Your dashboard tracks progress throughout the day. When you complete your goal, you'll see a celebration message. Consistency builds streaks!

What is the Vocabulary Bank?

Save words you learn during conversations for later review. Words follow a spaced repetition schedule — they come back at increasing intervals (1 day, 3 days, 7 days, etc.) to help you remember them long-term.

What are reputation badges?

Your reputation score (0-100) reflects your activity and quality as a conversation partner. It's based on sessions completed, partner ratings, streak, and account age. Badges range from 'New' to 'Trusted' and help others identify reliable partners.

What is Learning Focus?

Choose a learning focus in your profile (General, Business, Travel, Academic, Conversation, or Pronunciation). This helps us suggest better conversation partners and tailor your experience.

Account

How do I create an account?

Click 'Get Started' on the homepage. You can sign up with email/password or use Google Sign-In for quick access.

How do reward points work?

You earn 5 friend points (FP) per completed session and 5 reward points (RP) for each session. RP can be exchanged for FP at a 3:1 ratio. The more you practice, the more points you earn — which can be converted into tokens for premium features.

What are friend points (FP)?

Friend Points are used to start practice sessions. Each session costs 1 FP. You earn FP by practicing or by exchanging RP.

How do I become a founding member?

Founding members get unlimited free sessions. This is a limited-time offer for early users. Check your dashboard to see if you qualify.

Safety

Is Chatter3 safe?

Yes. We use WebRTC encrypted video calls, have a reporting system, and moderators review all reports. Never share personal information during calls.

What if someone behaves inappropriately?

Use the report button during or after the call. Our team reviews all reports within 24 hours. Repeat offenders are banned from the platform.

Is my data private?

We never sell your data. Video calls are peer-to-peer encrypted and not recorded. Read our Privacy Policy for full details.

Technical

What devices can I use?

Chatter3 works on any device with a modern web browser — desktop, laptop, tablet, or smartphone. No app download required.

Do I need a good internet connection?

A stable connection with at least 1 Mbps upload/download is recommended for good video quality. WiFi is preferred over mobile data.

Which browsers are supported?

Chatter3 works best on Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser.

Why can't I hear my partner?

Check that your microphone and camera permissions are enabled in your browser. Try refreshing the page or using a different browser.

Ready to Start Practicing?

Join thousands of learners improving their English every day.

Join Chatter3 Free